BUY IN THE US AND

RECEIVE AT HOME

OUR SHIPPING

SERVICES

Correios Packet is the commercial name of the Direct Entry Service for International Parcels – EDEI that allows Correios to receive international air cargo from private logistics operators.

There are two types: Packet Standard and Packet Express. The service can be used by individuals or legal entities to import products purchased abroad.

+ WHO CAN USE

THIS SERVICE?

National or international private logistics operators with contract, E-commerce, Redirectors, Personal Shoppers & Marketplace.

HOW DOES IT

WORK

Correios receive packages weighing up to 30 kg that are sent to customs clearance, processed and distributed.

Packet Standard

Non-priority delivery and Deadlines of up to 10 days to the main capitals after customs clearance.

Packet Express:

Priority Delivery
Deadlines of up to 4 days for the main capitals after customs clearance

POST API

Through the POST API you will be able to follow the progress of the delivery of your orders via Correios Packet.

Post your box ou make your purchase

Post your box at the collection agency closest to your home in the US or purchase online at your favorite store.

Submit

Click on the Add Shipment button within My Account to register the order data.

Receive your order

Your order will be shipped to Brazil with the Tracking Number. After customs procedures, delivery will be made by Correios to your address.

FIND OUT ABOUT THE

GO LOG BENEFITS

• Optimization of the logistic process.

• Electronic exchange of order information in real time.

• Greater visibility for all involved: The buyer recipient, the consenting bodies, the international logistics operators, the postal service, and the international seller.

• There is no charge for Postal Dispatch.

• 100% automated, transparent and traceable process.

• Delivery is made throughout Brazil through PAC (Packet Standard) or SEDEX (Packet Express) platforms at home from Monday to Friday.

• For Packet Standard, two delivery attempts will be made on consecutive working days.

• For Packet Express, three delivery attempts will be made on consecutive business days.
 

CHEAPER THAN YOU THINK

Faster than you believe!

QUESTIONS AND

RECOMMENDATIONS

  • During the customs clearance process, the Internal Revenue Service may request additional information for tax analysis. This documentation must be sent electronically through the Minhas Importações area. It is important to monitor the status of the object in the Post Office Tracking system: 
  • Import tax is levied on international orders at a single rate of 60% on the customs value (value of merchandise + freight + insurance) and the Tax on the Circulation of Goods and Services (ICMS), which has different rates, depending on the state of destination of the order. You should access My Imports area for payment and to dispute the amounts. The deadline for payment of taxes and postal services is up to 30 calendar days after the release date of the order by the Internal Revenue Service.
  • Since 1/1/2020, the importer's CPF information is mandatory to carry out and receive any import in Brazil. In Minhas Importações area, the importer can inform the CPF before the item arrives in Brazil. 
  • Uponarrival of the order, the customer has up to 10 days to inform the CPF to the Internal Revenue Service. Otherwise, the objects will be returned to the country of origin or destroyed, without the Postal Service being responsible for such return.

 

How to inform the CPF:

  1. Marketplace: when purchasing online on the international website;
  2. Designated Operator: the Post Office in the country of origin where the product was purchased;
  3. Correios System: Correios do Brasil will request the CPF during the tracking of the object. The CPF must be informed in the My Imports area.
  4. It is the customer's responsibility to provide the CPF at any of these three moments in the import process: upon purchase, shipment or upon arrival of the object.

 
Prohibitions and Restrictions: see the list of prohibited objects or objects that have import restrictions.